Cancellations & Returns
Purchasers are entitled to cancel up to 7 days after purchasing, any certificate(s) issued by us must be returned with the cancellation.
Cancellations must be advised in writing and sent to us at The Offset Carbon Company, Timbertop Farm, Ashfield cum Thorpe, Suffolk, IP14 6NA.
Refunds
Purchasers are entitled to a full refund provided that they notify us within 7 days of purchasing, any certificate(s) issued by us must be returned with the notification.
Requests for refunds must be made in writing and sent to us at The Offset Carbon
Company, Timbertop Farm, Ashfield cum Thorpe, Suffolk, IP14 6NA.
Deliveries
Certificates will be dispatched within 14 days of purchase.
Privacy Policy
We will never pass on or share or reveal to anyone else your email address or any
personal details.
Contact details
Room 7, Building 5
Bentwaters Park
Rendlesham
Suffolk
IP12 2TW
